Microsoft Intune Articles

Tutorials May 08, 2026

Windows Autopilot Troubleshooting: The Complete IT Helpdesk Guide for 2026 (Device Preparation, ESP, and Hybrid Join Errors)

A 2026 field guide to Windows Autopilot tickets: triage Enrollment Status Page failures, decode 0x80180005 and 0x801c03ed, fix the new Device Preparation policy gotchas, and unstick Hybrid Entra Join with the exact CMTrace and PowerShell steps that actually close tickets.

Editorial Team 13 min read

Tutorials Apr 24, 2026

Windows LAPS Troubleshooting: The Complete IT Helpdesk Guide for 2026

Windows LAPS replaced the legacy Microsoft LAPS tool, but migration is rarely clean. This helpdesk guide walks through the most common 2026 failures — rotation errors, Intune conflicts, Entra ID backup issues, and event log diagnostics — with PowerShell fixes that work.

Editorial Team 11 min read

Tutorials Mar 07, 2026

Intune Device Enrollment Troubleshooting: The Complete IT Helpdesk Guide

Fix the most common Microsoft Intune enrollment errors — including 80180014, 0x8007064c, and 80180031. Covers PowerShell diagnostics, Autopilot v1 and v2, the January 2026 update disruption, and a full enrollment reset procedure.

Editorial Team 16 min read