New Outlook Articles

Tutorials Apr 30, 2026

Outlook Search Not Working: The Complete IT Helpdesk Fix Guide for Classic Outlook, New Outlook, and Outlook on the Web (2026)

Outlook search tickets fail differently across Classic Outlook, New Outlook, and OWA because each uses a different search engine. This 2026 IT helpdesk guide covers triage, Windows Search index rebuilds, server-side fixes, and PowerShell diagnostics.

Editorial Team 14 min read

Tutorials Mar 08, 2026

New Outlook for Windows Migration: IT Helpdesk Troubleshooting Guide

Microsoft is pushing users to the new Outlook for Windows, with the enterprise deadline now at March 2027. This helpdesk guide covers controlling the rollout with GPO, Intune, and PowerShell, fixing PST imports, COM add-in issues, shared mailbox problems, and known bugs as of March 2026.

Editorial Team 14 min read